Last modified: August 31, 2004 AC
Can I get my personal homepage hosted by the webhotel server?
No you can't. Personal homepages are hosted by the server akira.ruc.dk, read more
about personal homepages
here. One exception however, if you are a staff member of the Department of Computer Science
and you need support for e.g. SHTML or PHP, you can get your homepage hosted by
the webhotel server.
Which content is eligible for being hosted by the webhotel server?
Basically any homepage with a content related to projects and/or activities hosted and/or
sponsored by Roskilde University can be hosted by the webhotel server. Visiting
some of the Hosted Pages might help you figuring out
what you can do. If you are in doubt, contact the webmaster.
Once again, personal materials belong to personal pages.
Does the webhotel server support PHP and MySQL?
Yes it does.
How do I connect to the webhotel server?
To connect to the webhotel server (webhotel.ruc.dk) you will need a SFTP/SSH client. As a matter
of fact, only secure connections are permitted. To connect, use the username, password and remote
path provided to you by the webmaster.
Rember to connect to webhotel.ruc.dk, nothing else.
Where can I find a SFTP/SSH client?
If you work on Linux or MacOS X, no panic, you don't have to install anything. Just
launch a terminal and type 'sftp'. For the sake of ease, you can easily install
Fugu.
You still work with Windows? No problem, you can easily install e.g.
WinSCP. WinSCP is a freeware.
Does the webhotel server also support standard FTP connections?
No, it doesn't and will never support FTP for the sake of security.
Can I use my favorite graphical MySQL database manager to access my database(s) on the webhotel server?
No you can't. Connections to your MySQL database(s) are only allowed from the webhotel server itself.
I don't know what happened but I lost some of my files...
Don't panic, we do perform a backup of your files every night. That said we still
strongly recommend you to keep a safe copy of your material "just in case".
I can't remember my password...
Consult a good doctor. Just kidding... Contact the webmaster to get
a new one.
I can remember my password but I can't log on webhotel.ruc.dk...
Did your account expire? User accounts automatically expire after one year. Users will be informed by e-mail
once their accounts are about to expire, users can easily check-in for an extra year by answering the mail.
Read more in the user policy in the Getting Started section. Did you check the Caps/Num lock keys?
Can I share my account with another person working on the same web page?
No you can't. User accounts are personal. Each project member must use his/her own account to log in.
Read more in the user policy in the Getting Started section.
I've read the FAQ twice but I would still like to know if...
Drop a mail to the webmaster and he will return
to you as soon as possible with a detailed answer. Count on one business day to get
the answer.
I just discovered a bug, should I report it? To who?
Yes, you have to report it to the webmaster so that
all the necessary actions to get the server fixed can be taken.